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Financial Services Guide Financial Services Guide 13 April 2010 This Financial Services Guide (FSG) is designed to assist clients in deciding whether to use any of the services offered by City Index Limited (CIL). It contains information about the services we provide how to communicate with us remuneration that may be paid to the financial services licensee and other relevant persons in relation to the services offered. The FSG also contains information on how complaints against the financial services licensee are dea lt with. If after reading this guide further information is required then please do not hesitate to contact us. CIL is also required to issue clients with a Product Disclosure Statement (PDS). The PDS is designed to allow clients to make an informed decision about whether to purchase a financial product and to allow for comparison of financial products. It includes information such as fees payable risks benefits and significant characteristics of a financial product. CIL is required to issue a PDS as a result of its offer of over-the-counter (OTC) financial products to retail customers. Generally a PDS should be given to a retail client before a recommendation is made to buy a financial product or an offer is made to issue a financial product. City Index Limited City Index Limited (CIL) is a company incorporated in England operating in Australia as a registered branch (ARBN 141 043 183) and holder of an Australian Financial Services License (AFSL 336957) issued by the Australian Securities & Investment Commission (ASIC). CIL offers off-exchange / over-the-counter (OTC) derivative products generically referred to as Contracts-for-Difference (CFD s). How to contact us Address: Level 38 Australia Square 264-278 George Street Sydney NSW 2000 Postal: GPO Box 5464 Sydney NSW 2001 CFD s are margined OTC derivatives that allow clients to profit from price movements without physical ownership of the underlying stocks or instruments. A CFD constitutes an agreement between two parties to exchange at the close of the contract the difference between the opening and closing prices of the contract multiplied by the number of units specified within the contract. Instructions You may give us dealing instructions by telephone or via our trading platform. Any other form of communication which is not a dealing instruction may be made by telephone in person or in writing by post fax or email. We advise that all of our telephone lines are recorded in order to provide a record of transactions. Fees & Charges Depending on which CFD s are traded customers of CIL may be liable for any of the following fees or charges. Australia When purchasing a CFD the buyer agrees to pay the cash return on the notional amount of the investment in exchange for the difference in the purchasing and sale price. Toll Free: 1800 910 228 Direct: +61 2 9270 3673 Fax: +61 2 9270 3650 In the case of equity and index CFD s the buyer also receives any dividend and is otherwise compensated by the seller for any corporate action (rights issue stock split takeover) that takes place whilst holding the bought position. Email: enquiries@cityindex.com.au In this way a CFD aims to fully reflect the full return that would have been earned if the transaction had taken place in the underlying market (not including personal tax). Internet: www.cityindex.com.au Services CIL is licensed by ASIC to provide dealing and execution services in derivative products and to give general financial product advice. It acts as an issuer market-maker and dealer in its own OTC derivative products. The general financial product advice provided by CIL relates only to the product and will not be based on clients personal circumstances. As a result clients should before acting on the advice consider the appropriateness of the advice and the product having regard to their own objectives financial situation and needs. Clients should obtain a Product Disclosure Statement (PDS) and consider the contents of the PDS relating to the product before making any decision about whether to use the product. Products CIL offers Contracts-for-Difference (CFD s) over a range of financial assets including Australian and International listed equities Stock Indices Commodities Metals and Foreign Exchange. 1 Overnight Financing With a long position the buyer s CIL account is debited a financing fee. The interest rate applied to the value of the bought position will normally not exceed 4.0% over the current local inter-bank offered rate. With a short position the seller s CIL account is credited with financing. The interest rate will normally not be less than 4.0% below the current local inter-bank offered rate. The actual interest rates applied in the calculation of financing will vary from time to time. Details are contained in the PDS. Commissions Commissions apply ONLY to Individual Share CFD s. If you trade Indices Foreig
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